The Rock Medical Center values the privacy of your communication and is committed to safeguarding your SMS contact and content data. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes​

Collection and Use of SMS Data  
When you communicate with The Rock Medical Center via SMS, we may collect information such as:

• Your phone number
• The content of your messages
• Responding to your inquiries
• Providing customer support
• This information is used solely for the following purposes:

We will not use your SMS data for any other purpose without your written consent.

Protection of SMS Data 
The Rock Medical Center employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data 
The Rock Medical Center does not disclose SMS contact or content data to third parties unless:

• Required by law
• Necessary to protect the rights, property, or safety of The Rock Medical Center, its users, or others
• Your Rights

User rights/You have the right to:
Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at The Rock Medical Center.

Retention policy
Indicate how long data is stored and the criteria for its deletion.

Changes to this SMS Privacy Policy

The Rock Medical Center reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Contact Us

If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at The Rock Medical Center  501-502-2765

TERMS AND CONDITIONS 

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from The rock Medical Center, you may receive messages related to the following :

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from The Rock Medical Center in the following ways:

• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary